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Famous Quotes About Customer Feedback

I believe the simplest way to run the business is to ask the customer. It’s like having a free consulting service working for you full time… In the early day, I was under the impression that we couldn’t grow anymore. We were turning over about 1.5 million a year. If you’re turning over 1.5 million cash over a bakery counter in Australia, you’re doing pretty good! I stuck these customer comment boxes in and they told me how to do it better, and I started to grow. Tom O’Toole – The Beechworth Baker

Your most unhappy customers are your greatest source of learning. Bill Gates

A customer is the most important visitor on our premises, he is not dependant on us. We are dependant on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so. Ghandi

This may seems simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back. John Ilhan

Treat every customer as if they sign your paycheck…because they do. Unknown